The SEPTA Situation is Even More Dire than I Suspected
I got to the Huntingdon station on the Market-Frankford line at about 2:10 this afternoon. Typically, I missed the train by about 45 seconds, but that's a different rant. When I got to the top of the stairs, the booth which usually houses the helpful*, attentive** SEPTA employee was dark and empty. A cardboard sign stuck in the window read "USE BIG GATE TO LEFT," and included three helpful arrows for riders like myself who, on the verge of heatstroke from walking to the train through the soup that is the summer in Philly, had a little trouble focusing on the words.
I live and die by the Blue Line, so I've observed plenty of SEPTA's worker drones. I know that they're usually stuck in a tiny booth by themselves for hours at a time, and I don't begrudge one of them needing to take a bathroom/snack/smoke break, especially when they leave the gate unlocked so riders who show up while they're out of the booth can get to the platform. They get to take care of their basic biological functions, and I save a token. However, when I reached the gate area, the newly-returned attendant was berating a man who was having trouble going through the gate. He couldn't get it to open, and she was rudely directing him to the open gate. Which was on the far right. The best part? Her parting shot at he went through the gate was "that's what it say on the sign!"
Apparently, the transit organization can't even afford to hire people who know which hand makes the "L" when you stick out your thumb. I am suddenly in favor of casinos, if the state will promise to dedicate some of the revenue to ensuring all SEPTA workers have a first grade education.
*unhelpful **inattentive
Suburban Panic!
12 June 2007
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